Returns and Exchanges

Returns and Exchanges

 

At Bin Farooq Textile, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. That’s why we offer an easy and hassle-free return and exchange policy.

Easy 7-Day Return and Exchange Policy

  • Eligibility: You can return or exchange your purchase within 7 days of receiving your order.
  • Condition: To be eligible for a return or exchange, the item must be unused, in its original packaging, and accompanied by proof of purchase (receipt or order confirmation).
  • Process:
    1. Contact our customer service team at binfarooqtextile@gmail.com or call us at 03218996736 to initiate the return or exchange process.
    2. Provide your order number and details about the item you wish to return or exchange.
    3. Once your request is approved, we will provide you with instructions on how to return the item.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Exchanges

  • If you wish to exchange an item for a different size or color, please indicate this in your return request. We will do our best to accommodate your request, subject to availability.

Shipping Costs

  • Please note that customers are responsible for the shipping costs associated with returning items, unless the return is due to a defective product or an error on our part.

We are committed to ensuring that your shopping experience with us is smooth and enjoyable. If you have any questions regarding our returns and exchanges policy, feel free to contact us!